Sales Policy

Effective Date: March 25, 2025.

At Diamond Sora, we are dedicated to providing our customers with a seamless shopping experience and high-quality luxury jewelry for men. Our Sales Policy outlines the terms and conditions for purchasing products from our website.

1. Order Processing & Payment

🔹 All orders are processed within 1-3 business days after payment confirmation.
🔹 We accept major credit/debit cards, PayPal, and other secure payment methods.
🔹 Full payment is required before order processing and shipping.

2. Pricing & Promotions

✔️ All prices are listed in USD and are subject to change without notice.
✔️ Discounts, coupon codes, and promotions cannot be combined unless stated otherwise.
✔️ Diamond Sora reserves the right to modify or cancel promotions at any time.

3. Shipping & Delivery

📦 We offer worldwide shipping with the following options:
✔️ Standard Shipping: 7-14 business days.
✔️ Express Shipping: 3-7 business days.

🚚 Shipping costs are calculated at checkout based on location and shipping method.
📍 Customers are responsible for providing an accurate shipping address.

4. Order Cancellation & Modifications

🔸 Orders can be canceled or modified within 24 hours after placing the order.
🔸 After 24 hours, we cannot guarantee changes as the order may already be processed.

5. Product Availability

🔹 We strive to keep our inventory updated, but availability is not guaranteed.
🔹 If an item is out of stock after purchase, we will notify you and offer a replacement or refund.

6. Returns & Refunds

🔸 Please refer to our Refund and Return Policy for detailed information on returning or exchanging products.

7. Warranty & Authenticity

✔️ All Diamond Sora products are authentic and made from high-quality materials.
✔️ We offer a 6-month warranty covering manufacturing defects (does not cover normal wear and tear or accidental damage).

8. Customer Support

For any questions or concerns regarding your order, please contact us:

📍 Address: 4873 Jones Street, Fort Worth, Texas
📞 Phone Number: 817-570-7633
📧 Email: info@diamondsora.xyz
🌐 Website: https://diamondsora.xyz/